Live status
A few seconds: the status is read the moment you open this page.
Read every 5 minutes from the official status page of Gandi. Open the status page
Your site is unreachable and you do not know where it comes from? Send me its link, I take a look and reply within 24 hours.
Send the link to my siteYour site or your domain name at Gandi is not responding? Here is what Gandi’s status page says (web hosting, DNS, email, portal), read every five minutes, and how to tell whether the outage comes from the host or from your site.
Page maintained by Léo Guillaume, freelance developer near Rennes, France, who has been bringing websites and software hosted with these providers back online since 2019.
Updated on
You or the host?
When the status page is green, the outage is almost always on the site, the domain or the cache.
If another site hosted in the same place responds, the outage does not come from the host but from your site, your domain name or your cache.
“This site can’t be reached” or a timeout point to the server or the DNS; a 500 error or a blank page point to the site itself (PHP, plugin, database).
An expired domain or DNS records changed the day before give the same symptoms as an outage. The host’s customer area or the registrar shows the expiry date.
What you need to know
Re-read on 27 October 2026 on the host’s official pages.
Status page
status.gandi.net separates hosting (Simple Hosting, PaaS, cloud), DNS, email, the customer portal and the APIs. For a site, the groups that matter are “Hosting” and “DNS”; an incident on the portal does not cut off the sites.
Source: Gandi, status page23 October 2026
The “Webmail incident” lasted from 09:03 to 12:12 UTC on 23 October 2026, with a major impact on reading emails online; the sites were not concerned.
Source: Gandi, incident history9 September 2026
The incident “503 error on some webhosting instances” lasted from 16:59 to 20:44 UTC on 9 September 2026, with a major impact: some hosted sites returned a 503 error for nearly four hours.
Source: Gandi, incident historyRegistries
Around ten domain name registry maintenance operations are permanently scheduled on the status page. They can delay a domain registration or transfer, never the display of a site: this page does not count them as incidents.
Source: Gandi, scheduled maintenanceOfficial support: Gandi’s “Common errors” documentation explains HTTP errors and the causes on the site side. Gandi support answers by ticket from the customer portal.
During the outage
In order, without breaking anything.
Open your site from another network (4G rather than your router) and in private browsing. If it works elsewhere, the problem is local: cache, router DNS, firewall.
An incident announced by the host gets fixed without you: no need to touch the site. Note the start time for your own communication.
A word on your Google listing, your social networks or your voicemail avoids the phone calls. Give the return time announced by the host rather than a promise.
One isolated outage is no reason to change host. Three outages in a quarter, or a support team that stays silent, are: a migration takes a week to prepare.
Frequently asked questions
Look at the status above: a “Hosting” or “DNS” incident concerns you, a “Portal” or “Email” incident does not. If nothing is announced, check in the Gandi portal that the domain and the hosting plan are renewed, then read the error displayed: a 503 error or a blank page point to the site, a timeout rather points to the DNS.
In that case, only the “DNS” and “Domains” groups of the status page concern you. A DNS incident at Gandi makes your site unreachable even if the site’s host is working, because visitors can no longer find the server’s address. Also check the status of the site’s host on its own page.
The incidents published in 2026 lasted from twenty minutes (PaaS operations on 6 October) to nearly four hours (503 errors on hosting plans on 9 September). Maintenance announced in advance can last a whole day, with no visible downtime in most cases.
The specific terms of Gandi web hosting include an availability commitment and compensation on request, with the incident references. Nothing is automatic: keep the start and end time shown on the status page.
Blog
The guides written for sites hosted at Gandi, and what breaks a site without the host being at fault.
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Send me the link to your site: I find out where the outage comes from (domain, certificate, PHP, plugin, database) and tell you what to do within 24 hours. Free, no commitment.