Which field service software for your technicians?

Organilog costs €19 to €59 per month per user (free, limited Basique plan), Kizeo Forms €15 to €37 excl. VAT per user per month, Synchroteam €39.49 or €64.79 per user per month, Batappli €79 excl. VAT per month on the Artisan plan. Praxedo is on quote (prices checked on 19 October 2026). For five technicians, expect €75 to €325 per month depending on the publisher. A custom extension costs €2,500 to €7,000 paid once, a complete tool €5,000 to €25,000, then €100 to €300 per month for maintenance.

Check the offline mode: the round, the customer record and the intervention slip stay available in a basement, a boiler room or a dead zone, and sync when the network is back. Organilog (Pro plan) and Kizeo Forms advertise it; in a custom tool, it is planned from the quote, with photos queued.

Organilog offers a free, limited Basique plan (a preview of the modules, 72-hour archive, no support). Kizeo Forms offers a 15-day trial, Synchroteam 14 days. A shared spreadsheet gets a team of two by, but without signatures, photos or history per piece of equipment.

An electronic signature is admissible as evidence; its strength depends on its level (simple, advanced or qualified). For an intervention slip, common practice is a time-stamped simple signature, with the PDF sent to the customer right away, and the slip kept 10 years with the invoice. For a contract or a significant financial commitment, use an advanced or qualified signature.

Yes, within the frame set by the CNIL: to prove a job, send the nearest technician or secure the vehicle, never to monitor an employee permanently nor outside working hours. Employees are informed, can switch geolocation off outside work, and data is kept 2 months at most (1 year to prove a job).

For an itinerant employee who stays at the employer’s disposal during the trip (calls, appointments to handle), travel between home and the first or last customer is working time (Cour de cassation, 23 November 2022). Software that time-stamps departure, arrival and return avoids disputes over hours.

Batappli (Artisan plan) handles maintenance contracts and work orders, Organilog schedules recurring jobs and offers maintenance ranges in Premium. If your contracts have their own rules (frequencies per piece of equipment, parts included, deadline penalties), a custom tool schedules the visits, generates the report and invoices the contract when due.

Yes, as long as the equipment record accepts your data (refrigerant, power, serial number, installation date) and the intervention slip carries your checkpoints. Check it in a demo. A custom tool starts directly from your equipment and your mandatory readings.

If your software exports your customers, sites, equipment, contracts and jobs to Excel or CSV, I import them into the new tool; it is planned in the quote. Check this export option before signing with a publisher.