Technicians, office staff and you included.
Answer six questions about your team, branches and activity. Plumber, heating engineer or both, based on the French market the test tells you which kind of software to choose for your quotes, call-outs and maintenance contracts, and how much to budget.
Test designed by Léo Guillaume, a business software developer near Rennes, France. I built from scratch time-tracking software per job site, still used by small and mid-sized companies.
Updated on
2026 public prices
The prices the building-trade and field-service publishers show on their websites. They mostly depend on the modules you choose and the number of users.
| Software | What it handles | Public price |
|---|---|---|
| Tolteck | Quotes and invoices, works library, VAT and deductible amounts, on PC, tablet and phone, offline | €25 per month excl. VAT€19 excl. VAT per month when paid yearly (€228 a year), a single plan, one-month trial |
| Obat | Unlimited quotes and invoices, e-invoicing, library of 30,000 works, e-signature; schedule and team workload in the Croissance plan | €49 to €129 per month excl. VAT€39 to €109 excl. VAT when paid yearly; €32 to €95 excl. VAT for a micro-entreprise; team access as an option |
| Batappli | Quotes and invoices, deposits, progress invoices, accounting export (Devis plan); stock, job tracking, maintenance contracts and work orders (Artisan plan) | €39 or €79 per month excl. VAT€429 or €869 excl. VAT a year; €19 excl. VAT per month per extra user |
| Organilog | Call-outs, schedule, offline mobile app, intervention reports, stock (Pro plan); quotes, invoices and online signature (Business plan) | €19 to €59 per month per userFree and limited Basique plan (72-hour archive); quotes and invoices from the €35 Business plan |
| Praxedo | Field service management for technician teams: schedule, mobile app, reports | On quotePrices not published |
Quotes and invoices, works library, VAT and deductible amounts, on PC, tablet and phone, offline
€19 excl. VAT per month when paid yearly (€228 a year), a single plan, one-month trial
Unlimited quotes and invoices, e-invoicing, library of 30,000 works, e-signature; schedule and team workload in the Croissance plan
€39 to €109 excl. VAT when paid yearly; €32 to €95 excl. VAT for a micro-entreprise; team access as an option
Quotes and invoices, deposits, progress invoices, accounting export (Devis plan); stock, job tracking, maintenance contracts and work orders (Artisan plan)
€429 or €869 excl. VAT a year; €19 excl. VAT per month per extra user
Call-outs, schedule, offline mobile app, intervention reports, stock (Pro plan); quotes, invoices and online signature (Business plan)
Free and limited Basique plan (72-hour archive); quotes and invoices from the €35 Business plan
Field service management for technician teams: schedule, mobile app, reports
Prices not published
Before signing: run a real day through the software. A call-out taken over the phone, placed in the technician’s round, the intervention slip signed on their phone in a boiler room without network, then the invoice at 10% VAT, with nothing retyped.
Prices checked on 19 October 2026 on the publishers’ websites. Non-exhaustive list.
France in 2026
In France, the quote before any call-out, the invoice, yearly boiler maintenance, reduced VAT and ten-year insurance: plumbing and heating rules all go through your documents. Good software fills them in for you.
Since 1 April 2017
Breakdown, repair or maintenance at a private home (plumbing, sanitary, HVAC): a detailed quote handed over before the work, whatever the amount, with the hourly rate, travel costs and its validity period.
Source: Institut national de la consommationFrom €25 incl. VAT
Handed over after the work and before payment: date, company name and address, customer name, date and place of the job, totals excl. and incl. VAT. The customer may keep the replaced parts.
Source: Institut national de la consommationEvery calendar year
Oil, gas, wood or coal boilers, heat pumps and ventilated heating appliances: one visit per calendar year, and a maintenance certificate handed to the customer within 15 days, kept for 2 years.
Source: Service-Public.fr10% or 5.5% VAT
For works in a dwelling completed more than 2 years ago, the customer certifies on the quote or invoice that the reduced-rate conditions are met. Each document is drawn up in two copies, theirs kept for 5 years.
Source: Entreprendre.Service-Public.frWith every quote and invoice
As a building tradesperson or sole trader, you take out ten-year civil liability insurance, and its certificate goes with your quotes and invoices.
Source: Entreprendre.Service-Public.fr1 September 2027
Every French company must be able to receive e-invoices since 1 September 2026; small and mid-sized companies will have to issue them from 1 September 2027.
Source: impots.gouv.frWhat a custom tool does not replace: your accounting software, nor the publishers’ price libraries (works, supplier prices). Invoices go to your accounts (export or Factur-X), and the tool imports your suppliers’ prices.
Free template
The quote with 5.5%, 10% or 20% VAT and the customer’s statement for dwellings over 2 years old; the intervention slip with the boiler maintenance checklist. In French, as a PDF to fill in by hand or an Excel file with calculated totals.
Free to use, to adapt to your company. It does not replace your accountant’s advice.
The three options
Each one has its place. The test points you in a direction; this table shows what you gain and what you accept with each one.
| Criterion | Off-the-shelf software | Off-the-shelf software + extension | Custom tool |
|---|---|---|---|
| Price | Yes : €19 to €129 excl. VAT per month, depending on modules and users | Partly : Your subscription, plus €2,500 to €7,000 paid once | Partly : €5,000 to €25,000 paid once, plus €100 to €300 per month for maintenance |
| Quotes, intervention slips, invoices | Yes : Included, in line with French building-trade rules | Yes : Stay in your current software | Yes : Designed around your packages, contracts and rounds |
| Your rules: contracts, rounds, branches | Partly : Within the settings the publisher provides | Yes : For the points the extension adds | Yes : Designed around the way you work |
| Call-out and quote requests on your website | Partly : Often a form or a publisher page | Yes : On your website, in your colours | Yes : On your website, in your colours |
| Getting started | Yes : A few days | Partly : 2 to 6 weeks | Partly : 5 to 20 weeks, in stages |
| Your data | Partly : With the publisher, export depending on the software | Partly : Split between the two tools | Yes : Yours, code included |
Software built around your business? Scheduling, stock, quotes, time tracking: I build custom business software for small and mid-sized companies, at a fixed price.
Custom business software in Rennes: tools, prices and methodCould your commune fund 30 to 50% of this project? The simulator applies the Pass Commerce et Artisanat rules of the 18 intercommunalités of Ille-et-Vilaine, and the regional frame elsewhere in Brittany: aid, what is left to pay, points to confirm, who to call.
Simulate the aid for my website or softwareAlready built
Gest-Time is the working-time software I built from scratch at Kodeva, during my work-study years. Teams enter their hours by project or job site on a tablet, and managers approve them every week. The same idea tracks the time your technicians spend on each job site and each call-out.
Frequently asked questions
Tolteck costs €25 excl. VAT per month (€19 when paid yearly), Obat €49 to €129 excl. VAT per month (€39 to €109 yearly, less for a micro-entreprise), Batappli €39 or €79 excl. VAT per month and Organilog €19 to €59 per month per user. Praxedo is on quote (prices checked on 19 October 2026). A custom extension costs €2,500 to €7,000 paid once, a complete tool €5,000 to €25,000, then €100 to €300 per month for maintenance.
General invoicing software makes quotes and invoices, but it lacks the works library, 10% or 5.5% VAT with the customer’s statement, progress invoices and the ten-year insurance certificate. Building-trade software (Tolteck, Obat, Batappli…) includes them, and Obat already issues e-invoices. A company with several technicians on the road also needs the schedule and the intervention slip on mobile, found in Organilog or in a custom tool.
Organilog offers a free, limited Basique plan (a preview of the modules, 72-hour archive, no support). Tolteck offers a one-month trial and Obat a free trial. Free invoicing software can help out, but without intervention slips or maintenance contracts.
Yes. Since 1 April 2017, any professional who repairs, fixes or maintains at a private home (plumbing, sanitary, HVAC…) hands over a detailed quote before the work, whatever the amount, even in an emergency. It states the hourly rate, travel costs, its validity period and whether it is free or charged. Signed at the customer’s home, it opens a 14-day withdrawal right, except for urgent work the customer asked for.
After each yearly maintenance (4 to 400 kW boilers, heat pumps, ventilated heating appliances), the heating engineer hands over a certificate within 15 days, on paper or by email, which the customer keeps for at least 2 years. It carries their advice on using the appliance properly, possible improvements and whether a replacement is worthwhile. Good software generates it at the end of the visit and schedules the next one.
For improvement, conversion, fitting-out or maintenance works in a dwelling completed more than 2 years ago, VAT is 10% (5.5% for energy renovation). The customer certifies on the quote or invoice that these conditions are met; the Cerfa attestation is no longer required since 16 February 2025. Each document is drawn up in two copies, and the customer keeps theirs for 5 years.
Batappli (Artisan plan) handles maintenance contracts and work orders, Organilog recurring call-outs with its mobile app. If your contracts have their own rules (visits in different months depending on the energy, parts included, prices per customer), a custom tool schedules the visits, generates the certificate and invoices the contract when due.
Check that the mobile app works offline: the round, the customer record and the intervention slip stay available in a basement or a boiler room, and sync when the network is back. Tolteck and Organilog advertise it; in a custom tool, it is planned from the quote.
If your software exports your customers, appliances, contracts and invoices to Excel or CSV, I import them into the new tool; it is planned in the quote. Check this export option before signing with a publisher.
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Tell me about your activity in a few lines. I reply within 24 hours, and if off-the-shelf software is enough for you, I will tell you.