In short: against Synchroteam, on November 1, 2026 I recorded Organilog from 0 to 64 €, Praxedo from 35 to 129 € from five users and Kizeo Forms from 15 to 37 € HT, per user per month. Synchroteam suits a maintenance company of three to twenty technicians living on recurring contracts. Custom software holds up against the 7,020 € of five technicians on Synchroteam Standard over three years if the team grows or someone re-enters data every evening.
Synchroteam often comes up when a maintenance, repair, or customer service company compares field service management software: its pricing grid is based on just two clear formulas, which is still rare in this industry. I reviewed it on November 1, 2026, and one detail changes the calculation: the price displayed first is for the annual subscription. I read these grids with one question in mind: how much will a team of five technicians actually pay by the end of the year? Here’s what Synchroteam costs, who it’s the best choice for, what might make you hesitate, three costed alternatives, and when a custom-built tool makes sense.
What Synchroteam Costs in 2026
As of November 1, 2026, the pricing page of Synchroteam displays two subscription plans, billed per user and per month in euros. Standard costs 39 € annually and 49 € monthly. Premium costs 64 € annually and 79 € monthly. The page defaults to the ‘Annual’ option: you must click on ‘Monthly’ to see the second price. It does not specify whether the amounts are exclusive of tax (HT) or inclusive of tax (TTC).
Standard includes all features except route optimization; Premium includes everything. A technician’s license covers one mobile device. The first administrator license is free, as are the Sage, Xero, QuickBooks Online, and Zoho CRM connectors, API access, setup, and training. There are no installation or hosting fees, no long-term commitment, and a 14-day trial without requiring a credit card.
On the features side, the list published by the developer covers scheduling, recurring service contracts, client site equipment tracking, an offline mobile app with signature and photo capture, quotes and invoices, inventory, a customer portal, and notifications via SMS or email.
Who Synchroteam Is Right For
A maintenance or customer service company with three to twenty technicians that relies on contracts: recurring visits, installed equipment at client sites, parts to track, and an office that wants scheduling, signed reports, and invoices all in one tool. With Standard, everything is included except route optimization—no tier where quotes or inventory move to the next plan. If your accounting runs on Sage, Xero, or QuickBooks, the free connector saves you from re-entering data. For five technicians and one administrator, Standard costs 195 € per month annually, or 2,340 € per year.
What Might Make You Hesitate
The highlighted price assumes you pay annually. The annual subscription is paid at the start of the period; monthly, each plan costs roughly a quarter more. For five technicians on Standard, that’s 195 € per month versus 245 €, a 600 € difference over a year.
Every access counts. The technician, the person who takes calls and builds the schedule, the manager who wants to track daily operations—each counts as a user for the developer, and only the first administrator license is free. List everyone who will open the software, not just those who hit the road.
Route optimization is only in Premium. Switching from Standard to Premium costs 25 € more per user and per month annually, 30 € monthly. For five technicians, that’s 1,500 € extra per year. If your routes work fine manually today, Standard is enough; if your technicians juggle repairs across the entire department, go with Premium from the start.
What the Page Doesn’t Say It doesn’t specify whether prices are HT or TTC, nor does it mention the cost of SMS sent to clients, even though SMS notifications are listed as a feature. The features list also doesn’t mention electronic invoicing, which SMEs will need to issue starting September 1, 2027; however, the developer’s help center does publish a guide on the Factur-X format. Ask these three questions in writing before signing.
Three alternatives to Synchroteam, with their prices
Prices displayed on each publisher's website, recorded on November 1, 2026.
Organilog, 0 to 64 € per user per month. The pricing page of Organilog shows Basic at 0 €, Pro at 19 €, Business at 35 €, Premium at 59 €, and Premium + Card at 64 € per month per user with annual payment. Monthly, Pro rises to 24 € and Business to 45 €, while the two Premium plans are marked « available annually. » The page does not specify whether prices are exclusive of taxes. The offline app and scheduling are included in Pro, quotes and invoices start from Business, and the card and daily routes are in Premium + Card. I detail the plans in my article on alternatives to Organilog.
Praxedo, 35 to 129 € per user per month, starting with five users. The pricing page of Praxedo shows Basic at 35 €, Advanced at 59 €, Optimized at 89 €, and Automated at 129 €. All offers start with five users, totaling a minimum of 175 € per month. The page does not specify VAT, commitment, or setup fees; the two customer portals are separate modules with no listed price, and SMS sending costs are excluded. I compare its plans in my article on alternatives to Praxedo.
Kizeo Forms, 15 to 37 € HT per user per month. The pricing page of Kizeo Forms shows Smart at 15 € HT and Business at 25 € HT per user per month with annual billing, 22 and 37 € HT monthly, with a 15-day trial. Forms and reports on mobile, offline mode, API; the page does not mention scheduling, quotes, or invoices. It’s the tool that replaces paper for technicians when scheduling and billing already happen elsewhere; I discuss it in my article on alternatives to Kizeo Forms.
To compare these software solutions side by side, visit my page on intervention management software: a free trial with six questions and a downloadable intervention order template.
And if none fit: the custom-made tool
Synchroteam and its competitors handle scheduling, signed reports, and invoicing well. Where they struggle is with what belongs only to your business: a report with checkpoints that change according to the contract, on-site clocked hours that must align with payroll without going through a spreadsheet. At Kodeva, I worked on an offline customer service app: the technician logs their arrival and fills out their report where the network doesn’t reach, and everything syncs up when the phone regains signal. I explain what this changes in my article on themobile app for technicians. I also built Gest-Time, a time-tracking software for SMEs: each employee logs their hours on their phone, and the manager pulls reports without re-entering data.
As for pricing, a plug-in add-on next to your subscription costs between €2,500 and €7,000 once. A full management software package ranges from €5,000 to €15,000 upfront with me, then €100 to €300 per month for maintenance, hosting, and backups included—and you own the code. Over three years, at the listed prices, five technicians on Synchroteam Standard paid annually cost €7,020; in Premium, €11,520; for ten technicians in Standard, €14,040. Custom solutions don’t always win on these numbers: they hold their own when the team grows or when someone re-enters data every night. My custom software pricing benchmark gives the ranges of 14 French providers to verify a quote.
How to Choose in One Day
First, take the six-question test on my intervention management software page. Then, during the 14-day trial, simulate a real customer service day: a 8 AM call for a breakdown, an intervention squeezed between two scheduled maintenance visits, a report filled out in a basement with no network and signed by the client, a part taken from the van’s stock, an invoice sent before 6 PM and found in accounting the next day. Also ask for the exact written price, per month and per year, for your precise number of users. If someone re-enters data during the trial, they’ll do it every day.
Frequently Asked Questions
How much does Synchroteam cost per month?
As of November 1, 2026, Standard costs €39 per user per month with an annual subscription, €49 monthly; Premium is €64 annually, €79 monthly. The first admin license is free, and the page doesn’t specify whether prices are excluding or including tax.
Does Synchroteam offer a free trial?
Yes, 14 days without a credit card, with all features, according to the publisher’s website. Subscriptions are commitment-free.
Does Synchroteam handle quotes and invoices?
Yes: the list of features includes quotes, invoices, and credits, converting a quote into an intervention, and exporting to Sage. These are included even in the Standard plan.
Does Synchroteam work without a network?
The editor announces an offline mobile app for iOS and Android. Test it during the trial in an underground parking lot, then check that the file, photos, and signature sync up when the network returns.
What alternative to Synchroteam is there for a small team?
Organilog starts at €19 per user per month on the Pro plan (yearly, no extra fees) and at €35 in Business with quotes and invoices. If scheduling and invoicing are already handled elsewhere, Kizeo Forms at €15 HT per year replaces paper forms.
You don’t know which one to choose?
Describe your team to me in a few lines: number of technicians, maintenance or repair contracts, what’s still done on paper, what annoys you. I’ll respond within 24 hours, in writing or via video call, and if Synchroteam Standard is enough, I’ll let you know.
