Repair order
Page 1 of the PDF, “Ordre de réparation” sheet of the Excel file
- Garage header (name, address, phone, SIRET), order number, check-in date, planned return date, service advisor
- Customer (name, phone, address, email) and vehicle: registration number, mileage on arrival, make, model, engine, VIN, first registration date, fuel level
- Requested work and estimate: description (symptom observed, work to carry out), quantity, labour hours, estimate incl. VAT, probable cost of the job, hourly rate incl. VAT applied (hourly rate and parts incl. VAT columns in the Excel file)
- Condition of the vehicle on arrival: bodywork, interior, items left in the vehicle, warning lights on
- Customer agreements in 3 boxes: reused parts accepted, call before exceeding a given amount incl. VAT, replaced parts to be returned
- “Bon pour accord” signature and garage stamp, legal wording: mileage on every document, circular economy parts, receipt from €25 incl. VAT, prices displayed