Live status
A few seconds: the status is read the moment you open this page.
Read every 5 minutes from the official status page of Infomaniak. Open the status page
Your site is unreachable and you do not know where it comes from? Send me its link, I take a look and reply within 24 hours.
Send the link to my siteYour site hosted at Infomaniak is not responding? Here is what the service status page of the Swiss host says, read every five minutes, with the ongoing events and the history of the last few days, and how to tell whether the outage comes from the host or from your site.
Page maintained by Léo Guillaume, freelance developer near Rennes, France, who has been bringing websites and software hosted with these providers back online since 2019.
Updated on
You or the host?
When the status page is green, the outage is almost always on the site, the domain or the cache.
If another site hosted in the same place responds, the outage does not come from the host but from your site, your domain name or your cache.
“This site can’t be reached” or a timeout point to the server or the DNS; a 500 error or a blank page point to the site itself (PHP, plugin, database).
An expired domain or DNS records changed the day before give the same symptoms as an outage. The host’s customer area or the registrar shows the expiry date.
What you need to know
Re-read on 27 October 2026 on the host’s official pages.
Status page
infomaniakstatus.com lists the ongoing events (maintenance, incidents, disruptions) with their start time and estimated end time, then the history of the last sixty days with the duration of each event. Each event has its own page with time-stamped updates.
Source: Infomaniak, service status27 October 2026
The event “VPS Cloud: ongoing event” lasted from 01:00 to 10:40 on 27 October 2026. On 23 October, the S3 authentication of the Public Cloud was disrupted for seven hours; on the 22nd, migrations to the new infrastructure were suspended for eight hours.
Source: Infomaniak, history of the last 60 days21 October 2026
The event “Critical PHP vulnerabilities: security measures and recommendations” was opened on 21 October and kept up to date for two days, while the fixes were rolled out on the hosting plans and customers were advised to check their PHP version.
Source: Infomaniak, history of the last 60 daysSwitzerland
Infomaniak’s servers are in Switzerland (Geneva area) and the status page is on Swiss time, the same as Paris. The dates shown here are therefore those of the page, without conversion.
Source: Infomaniak, unreachable website FAQOfficial support: the Infomaniak FAQ “Solving an unreachable website problem” goes through the causes on the customer side (domain, DNS, certificate, PHP, quotas). Support can be reached by ticket from the Manager and by phone, 7 days a week.
During the outage
In order, without breaking anything.
Open your site from another network (4G rather than your router) and in private browsing. If it works elsewhere, the problem is local: cache, router DNS, firewall.
An incident announced by the host gets fixed without you: no need to touch the site. Note the start time for your own communication.
A word on your Google listing, your social networks or your voicemail avoids the phone calls. Give the return time announced by the host rather than a promise.
One isolated outage is no reason to change host. Three outages in a quarter, or a support team that stays silent, are: a migration takes a week to prepare.
Frequently asked questions
The status above tells maintenance (announced in advance, with an end time) apart from incidents and disruptions. If nothing concerns web hosting, open the Infomaniak Manager: an expired domain, a suspended hosting plan or an alert are shown there. The host’s FAQ 978 then goes through the causes on the site side, from the most frequent to the rarest.
Most of the time, no: the Public Cloud, Cloud Server or Node.js maintenance operations announced on the status page concern specific products and, at worst, involve short interruptions. The event’s label and its tag (hosting, email, cloud) say which product is concerned.
The events in the history of the last sixty days range from a few dozen minutes to a few hours: nine hours for the Cloud VPS on 27 October 2026, seven hours for the S3 authentication on 23 October. Each event’s page gives the updates to the minute.
Infomaniak’s specific terms include an availability commitment depending on the product; a request is made from the Manager with the event references. Nothing is automatic: keep the start and end time shown on the event’s page.
Blog
The guides written for sites hosted at Infomaniak, and what breaks a site without the host being at fault.
Infomaniak proactively patched PHP 7.4, 8.0, and 8.1—something few hosting providers do. Here’s what they rolled out hour by hour on October 21st, how to update your PHP version in the Manager, and why you should upgrade even if you’re not directly affected.
Two critical vulnerabilities in PHP were patched on October 21, 2026. Are your WordPress sites, PrestaShop or WooCommerce stores, custom applications, or internal networks at risk? Learn who is impacted, what your hosting provider is doing, and what actions you should take today.
Since October 18, 2026, stolen UpdraftCentral keys have been used to install fake plugins and hidden accounts on WordPress sites—even those kept up to date. Here are the seven checks to perform today, in the exact order I follow them on a client’s site.
Restoring a backup isn’t enough: if done too late, it may still contain the backdoor; if restored without patching the vulnerability, the site will likely be compromised again within days. Here’s how to select the right backup, restore it properly, and seal the breach immediately afterward.
OVHcloud web hosting: Where to find your PHP version, how to switch to 8.3 or 8.4 from the customer portal or the .ovhconfig file, which version to select, and what OVH announced on October 21st.
At o2switch, the default cPanel PHP version is 8.1, which no longer receives official patches. Where to navigate to switch to 8.3 or 8.4, which version to choose, and what o2switch did on October 21st.
Send me the link to your site: I find out where the outage comes from (domain, certificate, PHP, plugin, database) and tell you what to do within 24 hours. Free, no commitment.