Order of 24 January 2017
Prices online, a quote before the work
Joinery, locksmithing, glazing, garage doors: for a call-out, a repair or servicing, your hourly rate incl. VAT, flat rates and travel costs are easy to find on your website, and a detailed quote comes before the work, however small.
Source: LégifranceWith every quote and invoice
The ten-year liability insurance certificate
For fitting windows and doors, whose frames fall under the ten-year guarantee, the certificate of your insurance (garantie décennale) goes with your quotes and invoices. Mentioning it on the website reassures before the first call.
Source: Entreprendre.Service-Public.frSince 2 July 2025
RGE label: say it before signing
Windows, insulating shutters, front doors: before signing, you state in writing whether you hold the RGE label for this work, with proof, or what its absence changes for the customer’s aid, such as the zero-rate eco-loan. Failing that, the contract is void.
Source: Entreprendre.Service-Public.frOn the website itself
Legal notices and mediator
Name with the EI mention, address, phone, e-mail, registration number and website host; then the name, address and website of the consumer mediator your customers can turn to.
Source: Entreprendre.Service-Public.fr